1. Introduction
MostiOne respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when using the MostiOne website, marketplace, digital services, and MostiOne AI Auto application.
By using our services, you agree to this Privacy Policy.
2. Information We Collect
We may collect:
- Name and account information
- Email address
- Profile information
- Vehicle information
- Diagnostic and OBD data
- Uploaded images and documents
- Voice recordings and speech-to-text content
- Marketplace and service activity
- Messages and community content
- Device and technical information
- Analytics and crash reports
3. How We Use Your Data
We use data to:
- Provide and improve our services
- Process marketplace transactions
- Deliver AI-powered features
- Generate vehicle diagnostic reports
- Improve system performance and security
- Prevent fraud and abuse
- Provide customer support
- Comply with legal obligations
4. MostiOne AI Auto
MostiOne AI Auto may process:
- Vehicle information
- Diagnostic symptoms
- OBD data
- Uploaded images
- Voice input
AI-generated results are provided for informational purposes only and do not replace professional mechanical inspection or repair advice.
5. Marketplace & Community
Users are responsible for content they publish.
MostiOne may review, moderate, remove, or restrict content that violates our policies or applicable laws.
6. Third-Party Services
We may use third-party providers including:
- Firebase
- Google Services
- Analytics providers
- Payment processors
- Cloud hosting providers
- AI service providers
These providers may process data as required to operate our services.
7. Data Security
We implement reasonable technical and organizational measures to protect user data.
However, no internet service can guarantee absolute security.
8. Data Retention
We retain information only as long as necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
9. User Rights
Depending on applicable law, users may have the right to:
- Access personal data
- Correct inaccurate data
- Delete personal data
- Restrict processing
- Request data portability
- Withdraw consent where applicable
10. Account & Data Deletion
Users may request account deletion.
Certain information may be retained where required by law, fraud prevention, security, accounting, or dispute resolution obligations.
11. International Users
MostiOne operates globally.
By using our services, you understand that information may be processed and stored in different countries where our service providers operate.
12. Children’s Privacy
Our services are not intended for children under 18 years of age.
13. Changes to this Policy
We may update this Privacy Policy from time to time.
Continued use of our services constitutes acceptance of any updated version.
14. Contact
MostiOne
Website: mostione.com
Email: privacy@mostione.com
Support: support@mostione.com
Germany
Last Updated: June 2026